Knowledge base + RAG
Tenant agents with custom models, knowledge base articles, vector RAG, and inbox copilot suggestions.
View pitchFlow presets
AI WhatsApp Assistant
Open-ended AI conversation backed by your configured LLM or custom agent.
Elevator pitch
Skip rigid menus for customers who prefer natural language. The AI Assistant preset keeps an open chat session powered by your tenant agent, with optional RAG and media support.
The problem
- Rigid menus frustrate users with non-standard questions.
- Standalone chatbots lack integration with inbox and CRM.
- Teams need guardrails without rebuilding flows for every intent.
How Syntra solves it
- ai_chat node maintains multi-turn conversation with tenant agent.
- Supports text, voice notes, and images in the same session.
- Falls back to guided services via global menu command.
Expected outcomes
Multi-turn
AI sessions
RAG
optional grounding
24h
session window
Implementation steps
- Configure a default AI agent in the console.
- Deploy conversational_ai preset and bind to WhatsApp.
- Upload knowledge base articles for RAG if needed.
- Monitor AI usage meters in Billing.
Sales collateral
WhatsApp chat that thinks on your terms.
Open-ended AI assistant preset with your LLM, your agent, and your knowledge base.
- Multi-turn ai_chat node
- Voice note and image input
- Tenant agent and model selection
- Usage metering per AI turn
Related solutions
Conversational Enquiry
AI-powered Q&A with agent handoff when self-service is not enough.
View pitchReady to deploy this solution?
Open the developer console to apply presets, bind channels, and go live.