Conversations & Agent Handoff
Bots on WhatsApp, Telegram, and web chat with agent takeover, handback, tickets, and SLA timers.
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Full solution pitches for deployments, Flow presets, and industry packs, ready for sales, product, and engineering alignment.
Bots on WhatsApp, Telegram, and web chat with agent takeover, handback, tickets, and SLA timers.
View pitchTwilio-compatible inbound IVR with DTMF menus, queue routing, call logs, and a console flow builder with live simulator.
View pitchCatalog, enquiry, and reservation journeys with Flow presets, CRM contacts, and Engage template campaigns.
View pitchVerify users over SMS, email, or WhatsApp with OTP delivery workers and Flow-embedded verification steps.
View pitchWhatsApp and email campaigns with template sync, recurrence, audience segments, and send-time scheduling.
View pitchTransactional email, template editor, embeddable web chat widget, and inbox threads across channels.
View pitchTelco USSD menus powered by Flow for banking, enquiries, and surveys without smartphones.
View pitchSingle contact profile across channels with identities, timelines, segments, and list-based campaign targeting.
View pitchTenant agents with custom models, knowledge base articles, vector RAG, and inbox copilot suggestions.
View pitchUSSD-style main menu routing to commerce, enquiry, reservation, KYC, and more.
View pitchOpen-ended AI conversation backed by your configured LLM or custom agent.
View pitchEnd-to-end shopping via WhatsApp catalog, cart, checkout, and order tracking.
View pitchAI-powered Q&A with agent handoff when self-service is not enough.
View pitchBook, view, and cancel appointments inside WhatsApp.
View pitchOTP and identity verification steps embedded in WhatsApp flows.
View pitchSurveys and structured feedback collection in WhatsApp.
View pitchGuided user registration and profile setup in chat.
View pitchDocument capture and identity verification via WhatsApp.
View pitchField audits with checklists and photo evidence in chat.
View pitchExpert consultation booking and AI Q&A in WhatsApp.
View pitchTelco USSD menu for balance, statement, transfers, and bill pay.
View pitchCitizen self-service for certificates, revenue payments, and application status.
View pitchCollect payment commitment or initiate checkout for overdue balances.
View pitchUSSD banking menus, OTP verify, payment reminders, and Mobile Money checkout in WhatsApp flows.
View pitchWhatsApp catalog commerce with Stripe or Mobile Money checkout and delivery notifications.
View pitchVoice IVR, agent inbox with SLA, bot handoff, and copilot assist.
View pitchCitizen self-service via USSD and WhatsApp: certificates, revenue notices, and status checks.
View pitchAppointment booking, consultation Q&A with AI, and verification for patient intake.
View pitchDelivery updates, proof-of-delivery, and field audit checklists with photo evidence.
View pitchEvery pitch maps to Flow presets, templates, and APIs you can enable in minutes.