Skip to main content

Flow

Conversational workflows for WhatsApp, Telegram, and USSD.

Flow runs multi-step conversations with presets for commerce, KYC, onboarding, support, and AI assistant paths.

Core endpoints

  • GET/POST /v1/flow/workflows — create and list workflows
  • GET /v1/flow/presets — 11 built-in use case templates
  • GET/POST /v1/flow/sessions — live conversational sessions
  • GET/PUT /v1/flow/bindings/{channel} — bind workflow to channel
  • POST /v1/flow/ussd — telco USSD menu processing
Syntra — Programmable customer interactions