Healthcare & Telemedicine
Appointment booking, consultation Q&A with AI, and verification for patient intake.
View pitchFlow presets
Conversational Reservation
Book, view, and cancel appointments inside WhatsApp.
Elevator pitch
Replace phone tag and web forms with a chat-native booking flow. Customers pick a date and time, receive confirmation in chat, and can list or cancel bookings by reference.
The problem
- Phone booking lines tie up staff during peak hours.
- Web booking forms have poor mobile completion rates.
- Cancellations require calling back during business hours.
How Syntra solves it
- Date and time input nodes capture preferences.
- Confirmation message with template variables.
- List and cancel flows by booking reference.
Expected outcomes
3
booking actions
Chat
confirmations
Self-serve
cancellation
Implementation steps
- Deploy conversational_reservation preset.
- Customize date/time validation rules.
- Send appointment_reminder templates via Engage.
- Sync bookings to CRM contact timeline.
Sales collateral
Book appointments where customers already are.
WhatsApp reservation flow to book, view, cancel, and remind.
- Date and time capture
- Booking confirmation in chat
- View upcoming appointments
- Cancel by reference
Related solutions
Conversational Consultation
Expert consultation booking and AI Q&A in WhatsApp.
View pitchReady to deploy this solution?
Open the developer console to apply presets, bind channels, and go live.