Government & Civic Services
Citizen self-service via USSD and WhatsApp: certificates, revenue notices, and status checks.
View pitchFlow presets
Conversational Onboarding
Guided user registration and profile setup in chat.
Elevator pitch
Collect name, email, and role through a friendly chat sequence. Validate inputs inline and create CRM contacts automatically when onboarding completes.
The problem
- Mobile web signup forms have high drop-off.
- Data entry errors require costly rework.
- Onboarding is disconnected from support channels.
How Syntra solves it
- Sequential input nodes with email validation.
- Role selection via menu options.
- Welcome message confirms account readiness.
Expected outcomes
3
profile fields
Inline
validation
CRM
auto contact
Implementation steps
- Deploy conversational_onboarding preset.
- Map input keys to CRM contact fields.
- Add verification step if required.
- Trigger welcome campaign via Engage.
Sales collateral
Sign up in a conversation, not a form.
Guided onboarding preset for name, email, role, and welcome in WhatsApp.
- Step-by-step profile capture
- Email format validation
- Individual vs business role split
- Welcome completion state
Related solutions
CRM across channels
Single contact profile across channels with identities, timelines, segments, and list-based campaign targeting.
View pitchReady to deploy this solution?
Open the developer console to apply presets, bind channels, and go live.