FinTech & Mobile Money
USSD banking menus, OTP verify, payment reminders, and Mobile Money checkout in WhatsApp flows.
View pitchDeployments
USSD Self-Service
Telco USSD menus powered by Flow for banking, enquiries, and surveys without smartphones.
Elevator pitch
Reach every mobile subscriber, including feature phones, with USSD menus for banking, bill pay, surveys, and civic services. Flow handles session state, validation, and payment actions.
The problem
- Smartphone apps exclude large segments of mobile-only users.
- Legacy USSD gateways require custom code per menu item.
- Banking and utility flows need OTP and payment integration.
How Syntra solves it
- Flow USSD adapter enforces 182-character screens and CON/END semantics.
- Banking USSD preset covers balance, transfer, bill pay, and OTP verify.
- Service codes route inbound USSD to tenant workflows per telco.
Expected outcomes
100%
feature-phone reach
2 min
default session TTL
5
menu items per screen
Implementation steps
- Register USSD service codes in the console for your tenant.
- Deploy the Banking USSD or custom Flow workflow.
- Connect payment and verify actions to Mobile Money providers.
- Test with the USSD simulator before telco go-live.
Sales collateral
Banking and self-service on every handset.
Telco USSD menus with balance enquiry, transfers, bill pay, and OTP, no smartphone required.
- Flow-native USSD with session management
- Banking preset with transfer and bill pay
- OTP verification embedded in menus
- Per-tenant service code routing
Banks, telcos, and utilities serving mobile-first markets.
Related solutions
USSD Mobile Banking
Telco USSD menu for balance, statement, transfers, and bill pay.
View pitchGovernment & Civic Services
Citizen self-service via USSD and WhatsApp: certificates, revenue notices, and status checks.
View pitchReady to deploy this solution?
Open the developer console to apply presets, bind channels, and go live.